LEGAL DISCLAIMER: This is a placeholder policy. You must consult with legal counsel to draft a policy specific to your service, jurisdiction, and data handling practices.
1. Information We Collect
We collect information to provide our payment gateway services to our merchants and to process transactions securely. The types of data collected depend on your interaction with our service:
- For Merchants: Business name, email address, mobile number, API keys, transactional data, and settlement information.
- For Payers (Customers): Transaction amount, timestamps, and potentially truncated card or bank information (handled by third-party processors). We explicitly do not store sensitive payment card details.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and provide the features of the service.
- To process transactions and settle funds with merchants.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect and prevent fraudulent transactions and other illegal activities.
- To communicate with you about your account and service updates.
3. Sharing of Your Information
We only share your information in the following limited circumstances:
- With our third-party service providers (e.g., banks, compliance auditors, and fraud prevention services) necessary to process payments.
- If required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations.
- With your consent or at your direction.
4. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data transmission between merchants and our gateway is encrypted using SSL/TLS protocols.
5. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: support@example.com.